Business IT Solutions

Solutions to fit your business

IT Support packages

Geeks Are Us provides consulting and support services for businesses who do not have a dedicated IT specialist on staff. Whether it’s 2, 20 or 200 computers, we can provide onsite service and support that will allow your business to function smoothly. We understand the need for little to no downtime and strive to ensure that your systems are always up and running.

Who in your business deals with email, printer, virus, spyware, connectivity, security, or hardware problems?  Who has the expertise to quickly diagnose and troubleshoot workstation, server or network issues and keep your business moving forward?  Geeks Are Us support packages are designed to fit your changing IT environment needs when you need them.

The support package comparison will help you choose the right level of support according to your specific needs or contact us about a custom package. Don’t wait until it’s too late. Protect your investment.

Good

Maintenance

Better

Maintenance-Backup

Best

Maintenance-Backup-Support
Monthly remote connection      
Complete operating system updates      
Hardware alerts      
Critical event notes      
Ongoing drive monitoring and uptime notice      
Disk space monitor      
Life span projections      
Backup confirmation      
Security audit failure notes      
All critical and corporate specific updates installed and confirmed      
Scheduled remote backup of critical data to secure offsite storage    
Critical data on server includes: Exchange store, Shared folders, User folders    
Workstation My Documents folder, User folder, Email    
Videos, movies    
5/8/52 telephone  
Remote login support  
Active 24/7/365 monitor of server  
Availability and corrective action outside ofstandard service times to assist with criticalsupport issues  
First onsite visit per month  

$79.99 per server
$14.99 per workstation

Enquire Now

$149.99 per server
$29.99 per workstation

Enquire Now

$249.99 per server
$49.99 per workstation

Enquire Now

Terms and Conditions

Onsite support will be provided for contract clients at $75 per hour – 0.5 hour minimum. Administrator level access required for all computers under support contract. Contract fees will be billed monthly to a pre-authorized credit card or on account subject to approval. Addition of workstations or servers may require up to 7 days to complete initial backup. Daily backup timeframe subject to client internet connection speed and reliability. ( Exchange Store) files of over 4GB in size that change daily will be resynced on a weekly basis offsite and nightly to local NAS. 5/8/52 Telephone and remote support is on Pacific Standard Time (PST). Support contracts may require the installation of remote Terms & Conditions management software and configuration of client routers. Additional shared/non-shared folders and data subject to additional charges

Some of our clients

bc-gga
bc-landscape-assoc
mainroad
langley-acl
petrovalue
Back to Top